Delete your Tap2bSafe account

In the app

1. Open Tap2bSafe and tap the gear icon (Settings).
2. Tap Account.
3. Tap Delete account and confirm.

Using Tap2bSafe without an account? Go to Settings, Your name and device, and tap Delete link and data.

What is deleted

Straight away and for good: your account and your name, your devices, your links with contacts, invitations, arrival times, the daily check-in and your shared location. We never restore it. It stays only in the server backups we keep in case something breaks, for at most 14 days; after that it is gone from there too.

The data on your phone itself (your emergency contacts and settings) disappears when you remove the app.

Your subscription does not stop by itself

Do you have a subscription? Cancel it separately, or you will keep paying. On an iPhone: Settings, your name, Subscriptions. On Android: Google Play, your profile, Payments and subscriptions.

Don't have the app any more?

Install Tap2bSafe on a phone and sign in with the same Apple or Google account as before. You will see your account again and can delete it as described above.

If that doesn't work, email hallo@tap2bsafe.com with the name you used in the app. Tap2bSafe does not keep your email address or phone number. So we first ask you to show that the account is yours before we delete it. We do this within one month.

Read more about your data in the privacy statement.